Customer Operations Associate

PM Consulting · Remote: Philippines

Full time Remote Customer Service Posted 2 days ago

Skills this job asks for

Customer service Microsoft Excel Patient care

About the role

Key Responsibilities: • Handle inbound calls in a call center environment, addressing a wide range of customer inquiries related to operations. • Respond to calls with urgency, escalating issues per call center protocols when necessary; time-sensitive cases such as emergency…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Customer Operations Associate

Skills this job asks for

About the role

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