Terms of Use

1. About these terms

These terms apply when you use the Interstack website and Interstack Stories (together, "Interstack" or "the service"), run by Interstack Ltd, a company registered in England and Wales with company number 16321411. By creating an account or using the service you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.

If you hire Interstack to build software for you, a separate agreement covers that work. These terms cover the website and Interstack Stories only.

2. Your account

There is one kind of account on Interstack: a member account. Every member can build a profile, share stories, find and message other members, and post or apply for jobs. A small number of administrator accounts are used by our team to run the service.

• You must be 16 or older to create an account.
• One account per person. Accounts are for individuals, not shared logins.
• Give us accurate details and keep them up to date. Do not pretend to be someone else or misrepresent who you work for.
• Keep your password safe. You are responsible for what happens under your account. Tell us straight away at hello@interstack.net if you think someone else has access to it.

3. The service is free

Member accounts are free and include every feature. We do not ask for payment details.

Future changes: if we ever introduce paid features, we will give you at least 30 days' notice. We will never move you onto a paid plan or charge you without your explicit agreement.

4. Your profile and who can see it

Your profile can include your name, headline, bio, experience, education, skills, location, links, photo, CV and stories. You control three separate settings in Visibility and privacy:

• Visible to members: when on, any signed-in member can find and open your profile, download your CV and message you. When off, your profile is hidden from everyone except you and our team.
• Share my contact details: when on, members who can see your profile also see your email address, phone number and address. When off, they can still message you on Interstack.
• Show my stories publicly: when on, your approved stories appear on the public Stories pages, which anyone can see without an account and which search engines can list.

If you create a public profile link from Share my profile, anyone with the link can see your bio, experience, skills, location and CV without signing in. The link stops working while your profile is hidden.

5. What you post

You keep ownership of everything you post, including your profile, CV, stories, videos, messages, job listings and ratings. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display and adapt that content as needed to run the service, in line with your settings. For stories you choose to show publicly, this includes showing them on our public pages and sharing them on our own channels to promote Interstack Stories, with credit to you. The licence ends when you delete the content or your account, apart from backups we keep for a short time. Deleting your account also deletes your conversations, for you and the people you were talking to.

You promise that what you post:

• is yours to share, or you have permission, including from anyone else who appears in your videos or images
• is accurate, and does not mislead people about your experience, qualifications or employer
• does not break the law or anyone else's rights, and is not defamatory, hateful, sexually explicit or violent
• does not contain malware or anything designed to harm devices or data

We review stories before they appear on the public Stories pages, and we may decline or remove any story or other content that breaks these terms. Some features use AI to help you, for example drafting your profile from your CV or writing a short summary of your profile. Check anything drafted for you before you save it: it is your content, and you are responsible for it.

6. Community rules

Interstack is open to everyone, so it only works if people treat each other well. When you message, call, rate or post, you must not:

• harass, bully, threaten or discriminate against anyone
• send spam, chain messages, bulk or automated messages, or unsolicited advertising
• run scams, ask anyone for money, payment details, passwords or identity documents, or ask applicants to pay to be considered for a job
• share someone else's personal information, or copy information out of Interstack to build lists or databases
• contact someone again after they have blocked you, or create a new account to get around a block or suspension
• post fake reviews or ratings, or rate people you have not dealt with
• use bots, scrapers or other automated tools, or try to break, overload or get around the security of the service

To keep messaging pleasant, each member can only start a limited number of new conversations in any 24 hours. Replies in existing conversations are not limited.

7. Jobs

Any member can post a job or apply for one. If you post a job, you must:

• only post real roles that you are authorised to hire for, with accurate details
• never charge applicants or ask them to buy anything
• follow employment, equality, immigration and data protection law, including when you handle applicants' details
• use applicants' details only to consider them for the role

Interstack is not an employer, recruitment agency or party to any hiring decision, offer or contract between members. We do not check every job or every member, so take normal care: check who you are dealing with, never pay to apply, and report anything suspicious.

8. Blocking, reporting and what we can do

You can block any member. Neither of you can then message or call the other, and the person you block can no longer see your profile. You can also report a member. Reports go to our team, and the person you report is not told who reported them.

When something is reported to us, we may look at the profile, content or conversation involved to decide what to do. If you break these terms, we may warn you, remove content, limit what you can do, suspend your account or close it. Suspended accounts cannot sign in and are hidden from other members. Where it is safe and lawful to do so, we will tell you why. If you think we got it wrong, email hello@interstack.net and we will look again.

9. Our content and intellectual property

The Interstack name, logo, website design and software belong to Interstack Ltd. You may use the service as intended, but you may not copy, sell, reverse engineer or build a competing product from it, or use our name or logo without our written permission.

10. Other websites and services

Profiles, stories and jobs may link to other websites, and you can sign in with Google. We are not responsible for other websites or services, their content or how they handle your information.

11. Availability and disclaimer

We work to keep Interstack running smoothly, but we provide it as it is and cannot promise it will always be available or error free. We may change, pause or stop features. Members are responsible for what they post and how they behave. We do not verify members' identities, experience or claims, and we are not responsible for what members say or do, on or off Interstack.

12. Our liability

Interstack is free, and to the extent the law allows we are not liable for indirect or consequential losses, lost profits or opportunities, or lost data arising from your use of the service, or for the actions of other members.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your statutory rights as a consumer.

13. Closing your account

You can delete your account at any time from Account settings. We then delete your profile, stories and other content as described in our Privacy Policy. We may close or suspend accounts that break these terms, as set out in section 8, or accounts that have been inactive for a long time after giving notice by email.

14. Changes to these terms

We may update these terms as the service changes. If a change is significant, we will tell you by email or in your dashboard at least 30 days before it takes effect. If you keep using Interstack after that, the new terms apply. If you do not agree, you can delete your account.

15. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales can hear any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. Please talk to us first at hello@interstack.net. Most problems can be sorted out quickly.

16. Contact us