Enterprise Customer Success Manager - North America

TRAILD · Remote: Canada, United States

Salary: $100,000 - $140,000 a year

Full time Remote Customer Service Posted 2 days ago

Skills this job asks for

Customer success Project management Customer service Excel Account management Stakeholder management Accounts payable Zendesk HubSpot Jira Slack Confluence Onboarding Acting

About the role

Traild: Who are we?  Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. Every year, businesses lose billions to fraud, errors, and mistakes. Traild exists to solve…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Enterprise Customer Success Manager - North America

Skills this job asks for

About the role

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