Customer Success Manager (m/f/x)

GLS/NXT · Berlin

Full time Customer Service Posted 2 days ago

Skills this job asks for

Customer success Customer service Logistics Looker Mixpanel SQL BigQuery English German Performance Onboarding

About the role

About the Role We are looking for a Customer Success Manager to own the relationship with the customers connected to our out‑of‑home (OOH) delivery platform. You will be the first contact for our customers. You know their numbers, and when a customer is stuck, you are the one who…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Customer Success Manager (m/f/x)

Skills this job asks for

About the role

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