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Machine Learning Engineer, Safety and Customer Care AI
Lyft · Toronto, Canada
SCC Tech Posted 2 months ago, still open on their site
Skills this job asks for
Machine learning
LLMs
Python
PyTorch
Customer support
Statistics
AI agents
Case management
Closing
Literature review
About the role
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions…