CX Manager (d/w/m)

SpotmyEnergy GmbH · Cologne

Customer Service Posted 3 hours ago

Skills this job asks for

Customer service Customer experience Customer insights CRM HubSpot English

About the role

Deine Mission Als CX Manager sorgst Du dafür, dass unsere KI, unser Team und unsere Kund:innen immer auf dem aktuellen Stand sind. Du verbindest unsere Wissensdatenbank, die Auswertung unserer Kundendaten und unsere Kundenkommunikation zu einem Kreislauf. Dein Maßstab: weniger…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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CX Manager (d/w/m)

Skills this job asks for

About the role

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