Senior Director of Customer Support

Talkspace · New York, NY (Remote)

Salary: $160,000 - $170,000

Remote Operations Posted 1 year ago, still open on their site

Skills this job asks for

Customer support Performance Zendesk Intercom Salesforce Customer service Customer experience Strategy First response Swift

About the role

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Senior Director of Customer Support

Skills this job asks for

About the role

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