Technical Support Professional

Harris · Remote: United States

Salary: $80,000 - $100,000 a year

Full time Remote Developer Posted 6 hours ago

Skills this job asks for

Customer support Help desk Ticketing Salesforce Jira Mentoring Linux SQL PostgreSQL Oracle Performance Quality assurance Investigation Customer service Continuous improvement

About the role

Technical Software Support Engineer Job Specification i2 provides advanced intelligence analysis solutions that help organizations extract actionable intelligence from large volumes of data. i2 software supports customers across law enforcement, defense, national security, and…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Technical Support Professional

Skills this job asks for

About the role

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