Lead, Support Center - Remote (Must reside in FL)

Molina Healthcare · Remote: United States

Full time Remote Customer Service Posted 7 hours ago

Skills this job asks for

Customer support Customer service Health insurance HIPAA Salesforce CRM Performance Mentoring

About the role

Mon - Fri 11:30am - 8pm EST Hours (Must be flexable to work on weekends due to buisness needs) JOB DESCRIPTION Job Summary Provides lead level support center customer service excellence to meet the needs of Molina members and providers. Resolves issues and addresses needs…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Lead, Support Center - Remote (Must reside in FL)

Skills this job asks for

About the role

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