Customer Support Team Lead

Platphorm · Remote: United States

Salary: $85,000 - $110,000 a year

Full time Remote Customer Service Posted 1 hour ago

Skills this job asks for

Customer support Customer service Mentoring Turning Zendesk Performance

About the role

Do you love solving tough customer problems and helping a team do its best work? Want to shape a brand-new role on a small, dedicated team? Then we’d love to meet you! We are looking for an experienced Customer Support Team Lead with a strong background in online communities…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Customer Support Team Lead

Skills this job asks for

About the role

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