Help Desk Support

ICF · Remote: United States

Salary: $81,499 - $138,549 a year

Full time Remote Operations Posted 6 days ago

Skills this job asks for

Help desk Customer support Azure Reporting Business analysis Customer experience Customer success Onboarding CRM Ticketing Case management Salesforce Jira Customer records Continuous improvement

About the role

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work At ICF our Digital Modernization Division is an information technology and…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Help Desk Support

Skills this job asks for

About the role

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