ServiceNow QA Consultant (CSM/ITSM)

Joyful Craftsmen AG · Remote, anywhere

Contract Remote Posted 6 days ago

Skills this job asks for

Quality assurance Test automation CRM Customer service Agile Scrum Kanban Stakeholder management English Root cause analysis Quality engineering Continuous improvement

About the role

Overview: We are looking for a ServiceNow CSM Developer / Consultant to design, implement, and enhance Customer Service Management solutions on the ServiceNow platform. In this role, you will collaborate with cross-functional teams to deliver scalable, high-quality solutions,…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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ServiceNow QA Consultant (CSM/ITSM)

Skills this job asks for

About the role

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