Customer Care Analyst

Envision Employment Solutions · El Sheikh Zayed City, Giza Governorate, Egypt

Full time Posted 1 month ago, still open on their site

Skills this job asks for

Arabic English Customer service Retail banking CRM Customer support

About the role

Envision Employment Solutions is currently looking for a Customer Care Analyst for one of our partners, a leading Digital Bank! THE ROLE Customers don't call about the product, they call about their money, and whatever's happening with it right now. You're the one who answers, in…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Customer Care Analyst

Skills this job asks for

About the role

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