Support Associate

Shockbyte · Remote: South Africa

Full time Remote Customer Service Posted 3 weeks ago

Skills this job asks for

Customer service Hosting English Zendesk Customer support

About the role

About Shockbyte Have you ever had a two-week Minecraft spree, survived in ARK, or raided in Rust? Chances are, you’ve played on our servers. Shockbyte’s one of the largest game server providers out there, with hundreds of thousands of players worldwide across 60+ supported games.…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Support Associate

Skills this job asks for

About the role

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