(fluent French & English) Technical SaaS Support Specialist (remote)

SupportYourApp · Remote: Tunis, Tunis Governorate, Tunisia

Contract Remote Customer Service Posted 1 week ago

Skills this job asks for

French English Customer service Customer support Excel Reporting Data analysis CRM Performance Zendesk Mastering

About the role

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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(fluent French & English) Technical SaaS Support Specialist (remote)

Skills this job asks for

About the role

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