Enterprise Customer Success Manager

Perplexity · San Francisco

Salary: $170K – $220K • Offers Equity • Offers Commission

Full time Customer Success & Support Posted 1 year ago, still open on their site

Skills this job asks for

Customer success Account management CRM Excel LLMs Customer support Onboarding Strategy Performance

About the role

We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and adoption strategies through key client ownership across our Enterprise clientele. The ideal candidate will…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Enterprise Customer Success Manager

Skills this job asks for

About the role

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