Client Support Supervisor

Talkspace · New York, NY (Remote)

Remote Operations Posted 1 week ago

Skills this job asks for

Zendesk Confluence Jira Stripe Looker Project management Coaching Process improvement Customer experience Vendor management Performance CRM Customer service Scheduling Payroll

About the role

Our mission at Talkspace is to lower the barriers to mental healthcare. A critical piece to ensuring that everyone has access to therapy is partnering closely with the healthcare payer ecosystem to help our members get the care they need. Come join our mission of getting…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Client Support Supervisor

Skills this job asks for

About the role

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