SA
Support Specialist
Scale AI · Mexico City, MX
Growth Posted 9 months ago, still open on their site
Skills this job asks for
Customer service
Slack
Google Workspace
Investigation
Zendesk
Customer support
English
Performance
About the role
This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and…