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Senior Manager, Global Workforce Planning
Lyft · Toronto, Canada
Core Support Ops Posted 5 days ago
Skills this job asks for
Workforce planning
Strategy
Business continuity
Reporting
Service delivery
Scheduling
Messaging
Financial planning
Performance
Procurement
Renewals
Customer experience
About the role
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations team handles more than 1.7 million customer interactions every month. We…