Senior Customer Success Manager - Federal (East Coast Remote)

AA Inclusion · Remote: United States

Full time Remote Customer Service Posted 3 days ago

Skills this job asks for

Customer success Customer service Identity and access management Architecture Process improvement Help desk Salesforce Workday Strategy Continuous improvement

About the role

RESPONSIBILITIES: • You will serve as the primary point of contact post sale. And will assume overall customer adoption responsibility. • Drive customer success strategies and work collaboratively to help them roadmap a solution to achieve their business objectives. • Develop a…

You will work closely with a small, friendly team and take on more as you settle in. Most days start with a short catch-up, then plenty of time for the work itself.

What you will do

• Look after the day-to-day running of your area
• Work with the people around you to plan the week ahead
• Share what you learn and help newer members of the team
• Keep things tidy, on time and to a high standard

About you

You care about doing good work, you are happy to ask questions, and you like being part of a team that looks out for each other.

What you get

Fair pay, time to learn, flexible hours where the work allows, and people who will be glad you joined.

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Senior Customer Success Manager - Federal (East Coast Remote)

Skills this job asks for

About the role

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