Director, Client Experience (Director, CX)
Market My Market · Remote: United States
Salary: $90,000 - $110,000 a year
Full time Remote Customer Service Posted 2 days ago
Skills this job asks for
Digital marketing
Customer experience
Performance
Customer service
Strategy
Data analysis
CRM
HubSpot
Reporting
Account management
Portfolio management
Renewals
Service delivery
Continuous improvement
About the role
Director, Client Experience (Director, CX) About the Role The Director, Client Experience (Director, CX) leads 4-6 Client Experience Managers (CXMs), ensuring high-quality account management and strategic client engagement. This role focuses on driving client satisfaction,…