Senior Manager, Occupancy Planning & Workplace Strategy

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About the role

ABOUT THE TEAM OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces that support our people and our mission. Within REW, the Strategic Occupancy Planning team connects business needs, workplace strategy, and space data to help shape where and how our teams work. We partner closely with business leaders, Finance, People, Workplace Operations, and Design & Construction to anticipate growth, optimize space utilization, and deliver a thoughtful, scalable workplace experience. ABOUT THE ROLE We’re looking for an experienced Occupancy Planning & Workplace Strategy Manager to lead strategic space planning for our Go-to-Market (GTM) and General & Administrative (G&A) organizations. In this role, you’ll translate evolving business needs into actionable occupancy strategies, capacity scenarios, and workplace recommendations. You’ll serve as a trusted partner to business leaders, balancing growth projections, operational requirements, and employee experience to inform decisions about how our teams use space. You’ll own planning across a complex, evolving portfolio while leveraging CAFM/IWMS systems and data analytics to drive accurate, scalable decision-making. This role requires a combination of strategic thinking, hands-on technical expertise, and strong cross-functional partnership to turn planning recommendations into operational outcomes. This role is based in San Francisco. We use a hybrid work model of three days in the office per week, with approximately 10–20% travel. IN THIS ROLE, YOU WILL - Own strategic occupancy planning for GTM and G&A organizations, translating headcount forecasts, business priorities, and workplace needs into actionable space plans. - Develop and evaluate capacity scenarios, neighborhood strategies, team adjacencies, seating models, and space allocation recommendations to support organizational growth. - Partner with business leaders and executive stakeholders to understand evolving requirements, communicate trade-offs, and align workplace strategies with business objectives. - Collaborate with Finance, People, Analytics, Design & Construction, and Workplace Operations to reconcile forecasts, assess capacity constraints, and guide planning decisions through implementation. - Translate workplace needs into practical stacking, blocking, and move plans, ensuring recommendations account for operational feasibility, timing, and employee experience. - Leverage CAFM/IWMS platforms and analytical tools to maintain accurate space inventories, floor plans, seating allocations, and utilization data. - Identify and resolve space data discrepancies, establish quality controls, and partner with internal system owners and external vendors to improve data reliability. - Develop dashboards, planning workflows, and reporting tools that improve visibility into occupancy trends, capacity risks, and portfolio performance. - Drive continuous improvement in occupancy planning processes, including opportunities for automation...

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