Customer Care & Claims Agent Netherlands (m/f/d)

Skills this job asks for

About the role

These tasks are waiting for you You're the first point of contact for our customers and partners in the Netherlands. You take calls and emails, log them properly, and like to sort things out right on the first contact. You take on new claims cases yourself and keep an eye on them proactively, so nothing slips through the cracks. Being reachable and hitting our service levels isn't down to luck for you, it's the result of how independently and responsibly you work. You make sure our customers and partners can always understand how and why we make our decisions. Our CRM (Hubspot) and our self-bu...

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